Who is responsible for processing your data?

NANCY DAISS

X5737279K

C/ ALT MAESTRAT 7, 46160 – LLIRIA, VALENCIA

+034 960491164

protecciondatos@en-di.com

What type of data do we hold about you and how did we obtain it?

The categories of personal data we process regarding clients and suppliers are:

1. Identification data
2. Postal or email addresses
3. Commercial information
4. Financial and transaction data
5. Browsing data.
   

We have obtained all the above data either directly from you, through the submission of a commercial offer, contractual proposal, etc., or through your company by providing us with the identification data and other information necessary to carry out the purpose of the contractual relationship between the parties. It will be your or your company’s obligation to provide us with updated data in case of any change.

For what purpose do we process your data?

We process the data provided by data subjects in order to manage various activities arising from specific procedures related to sales, after-sales service, supplier management, service quality, etc. In this way, we will use your data to carry out any of the following actions:

1. Providing the requested services or delivering the purchased product.
2. Sending information requested through our website’s contact form or any other means of contacting our company.
3. Providing both potential and existing clients with offers of products and services of interest to them.
4. Carrying out the administrative, tax and accounting management of our clients and/or suppliers.
5. Carrying out satisfaction surveys, market studies, etc., in order to offer you the most suitable offers and optimised service quality, etc.

To carry out any of these purposes, electronic means such as email, WhatsApp, etc. may be used.

How long will we keep your data?

Personal data relating to individuals linked to potential clients, clients and suppliers, which we collect through the various contact and/or information-gathering forms (including data collected through cookies, where applicable), will be retained until the data subject requests its deletion. Data provided by our clients and suppliers will be retained for as long as the business relationship between the parties continues, in any case respecting the minimum legal retention periods depending on the subject matter.

In any case, we will keep your personal data for as long as is reasonably necessary, taking into account our need to respond to questions that arise or resolve issues, make improvements, launch new services, and comply with the requirements of applicable legislation. This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or this website. After this period, your personal data will be deleted from all our systems.

What is the legal basis for processing your data?

Depending on the type of data processing, the legal basis is as follows:

TREATMENT	BASIS OF LEGITIMACY
Accounting management: invoicing management with clients and/or suppliers	Maintenance, development and control of the contractual relationship between the parties.
Tax management: application of withholdings, rebates, etc.	Maintenance, development and control of the contractual relationship between the parties; Compliance with legal obligations.
Administrative management: logistics, warehouse management, deliveries to clients, receipt of goods, etc	Maintenance, development and control of the contractual relationship between the parties.
Marketing: commercial actions regarding our products or services aimed at clients or those who have requested information in the past, including satisfaction surveys.	Free and unambiguous consent of the data subject (potential clients) — its withdrawal does not affect the performance of any contract; legitimate interest of the company in promoting products or services similar to those requested in the past.
Browsing data: arising from the use of cookies.	Explicit consent of the data subject. Performance of a contract in the case of necessary technical cookies.

If you do not provide your personal data, it will not be possible to perform your contract or comply with legal obligations or those arising from public authorities.

Which recipients will your data be shared with?

We will not transfer your personal data to any third-party company intending to use it for its own direct marketing activities, except where you have expressly authorised us to do so.

We inform you that we may provide your personal data to public administration bodies and competent authorities where legally required to do so, or in cases where, acting in good faith, we consider such action reasonably necessary to comply with a judicial process; to respond to any legal claim or lawsuit; or to protect the rights of the company, its clients, or the public in general.

We inform you that your data will not be transferred or disclosed to third parties; the company is solely responsible for its processing and safekeeping.

We will provide your personal data to third parties (e.g. internet service providers who help us manage our website or carry out contracted services, IT support and maintenance companies, logistics companies, tax and accounting advisory firms, etc.). In any case, these third parties must at all times maintain the same levels of security as we do with respect to your personal data and, where necessary, will be bound by legal commitments to keep your personal data private and secure, and to use the information only in accordance with the company’s specific instructions.

Data transfers to third countries?

No data transfers to third countries are planned.

What are your rights as a data subject?

Any person has the right to obtain confirmation as to whether or not we are processing personal data concerning them.

Specifically, data subjects may request the right of access to their personal data, as well as receive it in a common, machine-readable format if the processing is carried out by electronic means (right to portability).

Likewise, data subjects may request the right to rectify inaccurate data or, where applicable, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In addition, under certain circumstances, data subjects may request the restriction of the processing of their data, or, for reasons related to their particular situation, exercise their right to object to the processing of their data. We will stop processing the data, except for compelling legitimate grounds, or the exercise or defence of possible claims, or in those exceptions established by applicable regulations.

We also inform you that you have the right to withdraw your consent at any time, without this affecting the lawfulness of the processing based on consent prior to its withdrawal.

The User is also informed that they may exercise the aforementioned rights at any time by writing to us using the contact details shown in point 1. Where the data controller has reasonable doubts regarding the identity of the individual making the request, it may ask for the additional information necessary to confirm their identity.

You also have the right to lodge a complaint with the Spanish Data Protection Agency, especially if you have not obtained satisfaction in exercising your rights.

http://www.agpd.es/portalwebAGPD/index-ides-idphp.php

Furthermore, in accordance with the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, we undertake not to send commercial information if you have informed us accordingly.